So, it seems to be as you mentioned before that depending on the values on the XTU the laptop might be able to work properly or in some cases it will get freeze and the watchdog tool will reset the XTU values to defaults, so this scenario is actually expected.Īs an option at this point, the best thing to do will be to get in contact with the manufacturer of the laptop either to get technical or warranty assistance in regard to the overheating problem, or to check if there is a different work around in order to fix this problem. This is a screen shot where it shows both tools with the values you provide on the first post:Īnd this is the error message that I get once I tried to restart the laptop using those same values:

This is a screen shot where it shows both tools with default values: I set up XTU with the values mentioned above, put it to sleep and then wake it up and the values remains the same on Hardware monitoring tool and on XTU as well, so that part was not replicated.īut the part when you reset the laptop and it gets freeze was replicated, it did the same thing, it got freeze and then I needed to turn it off manually, then I got the message that if I was using a watchdog timer application that tool may have been reset the XTU value to default settings, as you can see on the pictures below:

I tried to replicate the issue with the Microsoft® Surface book, and actually I was able to replicate part of the problem. Thank you very much for letting us know that information.

Voltage on intel extreme tuning utility